Shipping & Returns

SHIPPING - NEW ZEALAND

Your order will be lovingly packaged in branded tissue, boxed and sent in a compostable mailer. Please allow 1-3 business days for your order to be packaged and dispatched from Lola & Lane HQ in Nelson. Postage within NZ is by Standard Post (tracked) at a cost of $4.50 with a delivery timeframe of 3 to 5 working days. Courier delivery is also available for $6.50 using CourierPost with a next working day delivery target.

If you need something pronto, please get in touch. We'd be upset if you didn't get your mother-in-laws birthday present to her in time!

All purchases over NZD75 receive FREE delivery (tracked) within NZ, woohoo! This is automatically calculated at checkout. 

PICK UP - NELSON/TASMAN

If you'd like to collect from Wakefield, please select 'LOCAL PICK UP' under the delivery options at checkout. You'll be sent location details once your order is ready. 


SHIPPING - INTERNATIONAL

We do ship internationally using NZ Post. Shipping to Australia is at a flat rate of $15 NZD and $20 NZD for the Rest of the World. Packages are sent by International Air, with a target delivery of 3-10 working days (though this timeframe cannot be guaranteed). For international courier rates please get in touch.


RETURNS

We want you to be happy with your purchase. If for any reason you are not over the moon, simply return your earrings to us unworn and in their original packaging within 14 days for a full refund.

For hygiene reasons however we can't offer returns on earrings that have been tried on or worn.